Core Values
Think and act like an owner
Value the initiative and ideas of our team members
Strive for continuous improvement rather than perfection
Go the extra mile without ever being asked
Always customer focused
Recognize that opportunities for our customer create opportunities for our company
Understand that good customer service costs less than poor customer service
Know it's the customer who defines value
Play for the team
Believe collaboration is key to our success and the success of our customer projects
Trust our team members and be committed to open communication
Treat all team members with respect and make work positive and fun
Individual accountability
Get things done
Expect all team members to contribute
Answer to each other
Core Values Spotlight
Kim Sikora, Customer Service
Kim shows that she is always customer focused daily whether she is checking on incoming parts or contacting purchasing to see if we can expedite product for a customer. Kim is always friendly to customers both on the phone and in email. Kim has a proactive approach with providing customer tracking and order ship status. The customer is Kim’s primary focus. Kim’s attitude is infectious, and our customers routinely remark how she brightened their day.
